Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Huseby
Level 7

Re: No show pictures in apps

Happening on my 49” TCL tv for the past month. A system restart seemed to fix it, but it still intermittently happens like it did before. Sometimes a full power off (disconnect power) fixes the issue, sometimes not. Verified I have the most up to date version as well. Clearly a software issue with Roku, would be nice if there was a fix. The tv is pretty much useless with all icons greyed out (there’s writing above that says the app). And if I click into any app it is missing graphics/writing (making navigation impossible).

The system options miss information too when this happens, volume doesn’t show the number, highlighting options in settings and the option you’re on is white/grey across the whole thing and you can’t even see what setting you’re on. For a less than 2 year old tv, this is unacceptable. Guess I’ll steer away from Roku TVs in the future. Fool me once...
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PrimeTime66
Level 7

Re: No show pictures in apps

Sharp 50" Roku TV....exact same issue.  Started a few weeks ago.  I regret getting a Roku TV.

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Huseby
Level 7

Re: No show pictures in apps

Get used to the only “fix” (aka bandaid because Roku won’t fix their software): cutting power to your tv completely then reconnecting power.  I just turn my power strip off/on.  Such a ghetto fix when nothing else will work.

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Golden
Level 7

Re: No show pictures in apps

ROKU WHERE ARE YOU?!!?  Loosing customers every day with this.

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gamma1
Level 7

Re: No show pictures in apps

This works!

go to ‘Settings’

go to ‘Advance System Settings’

go to ‘Network Connection Reset’

‘Reset connection’

afterwards go to ‘settings’ to reset your network and put in your password, after it connects to your network relaunch app

 

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gamma1
Level 7

Re: No show pictures in apps

Don’t regret it. I love my Roku TV. Look at my response below - it works. I just reset my tv. 

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