Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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zaprime
Level 7

No search option in Channel Store

I also cannot find the search bar in the channel store. 

 

I've tried IE and tried Opera on my PC (which runs on the same engine as Chrome and Edge) and on my phone. The search bar to search the channel store does not show up. 

 

Please advise? 

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: No search option in Channel Store

Hey @zaprime

Thanks for posting here in the Community!

Please be advised that the search option in our channel store via website depends on your location. Locations in which Roku does not officially sell products are unsupported regions, therefore, do not offer the same options for searching or adding channels/services.

If you want to access a specific channel, you'd want to contact the specific channel/service provider to inquire further about which Roku devices they support their channel (app) in your current region.

I hope this helps.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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