Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

No menu

No menu comes up. We only see the dancing Roku.

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Roku Employee
Roku Employee

Re: No menu

@peggy5855 

Thanks for the note.

We would recommend trying to perform a factory reset on your device to see that resolves your issue.

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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