Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Today I turn on my Xfinity Streaming App and BAM........it's no longer compatible with Xfinity. I've had the app for about 3-4 years. It wants me to 'active' the app. This normally happens the first time you download/access the app. It continued to tell me my 'activation' was a success but never logs me in to watch. I was on the phone with Xfinity for a long time troubleshooting. They are now sending me a wireless box for the app at $5 a month for a minor increase in my monthly charge. The last thing I wanted to do was give the cable company MORE MONEY.
My 6-year old dumb TV connected to a Roku 2 is fine. Go figure. Anyone else have this issue?
It worked! Holy **bleep**.......once I get the cable box it's going back!
The app was already removed so I did exactly what you said:
Settings > System > Power > System Restart > Restart
I had to configure the wifi again, install the app, access Xfinity, get the code, get yet ANOTHER code...........snore..........and it finally activated the app. Hallelujah. I hope I don't need to deal with this **bleep** again. No more Roku TV for me after this. Thanks, R