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bob81
Level 7
‎02-18-2020 02:40 PM

No email address linked to DirecTV account, only mobile phone number

I'm trying to activate NBCUniversal content via activation code from NBC but only have an option to sign into my DirecTV account by using an email address. However, in consolidating my AT&T mobile phone account and DirecTV account after acquisition, my dual account is tied to my mobile phone number. I then tried "AT&T TV" from complete list. When I used that, I got a message that I'm ready to start streaming. But it won't allow me to watchlive NBC content (noAuthz code), though it appears to let me stream other content that isn't live (TV shows, etc.)

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Hohensee
Level 7
‎09-05-2020 05:43 PM

Re: No email address linked to DirecTV account, only mobile phone number

We have the same issue, did anyone find a fix for this?

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