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PRB2020
Level 7
‎08-07-2020 07:00 AM

No audio after commercial

Watching Roku and all is fine, goes to a commercial and audio goes out. When program returns no audio. Just started 2 days ago (08/05/2020)

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RokuDanny-R
Roku Employee
Roku Employee
‎08-07-2020 03:44 PM

Re: No audio after commercial

@PRB2020 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Is this issue happening on a specific channel or is it happening on all channels? Is this happening on all content that you are watching or on all content on that/those channels?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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