Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KateGr
Level 7

No activation option for CBS app

Hi. I am trying to activate the CBS app (not CBS All Access) on my Roku and I get as far as entering the activation code from my tv screen to the cbs.com/tv/roku website as instructed. However, instead of an option to “Activate” I get “Select your TV provider” and a drop down box called “More Providers” but there are no providers to choose from on this screen and no way to advance. I have tried rebooting my modem and the Roku but same results. I have activated ABC and NBC with no problem. Any help would be appreciated. Thanks!

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