Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hippolady165
Level 7
‎04-06-2020 02:01 AM

No UK tv unavailable.

The message says that I need to update my Roku but it is updated each day at 4.30pm.  This has been going on since I installed stick last Wednesday.  One of the reasons I bought the stick was to access UK tv on my TV.  All other channels fine.

0 Kudos
Reply
1 Reply
RokuDanny-R
Roku Employee
Roku Employee
‎04-14-2020 03:13 PM

Re: No UK tv unavailable.

@Hippolady165 

Thanks for the note.

Have you tried checking manually for an update to your device? You can do this from the Home screen in Settings > System > System update.

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply