Channel Issues & Questions

[Hippolady165]

The message says that I need to update my Roku but it is updated each day at 4.30pm.  This has been going on since I installed stick last Wednesday.  One of the reasons I bought the stick was to access UK tv on my TV.  All other channels fine.

[RokuDanny-R]

@Hippolady165 

Thanks for the note.

Have you tried checking manually for an update to your device? You can do this from the Home screen in Settings > System > System update.

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

Thanks,
Danny