Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lusanches
Level 7

No LOGO IMAGE on Amazon Prime Channel

My channel for Amazon Prime is working fine but there is no LOGO on the main page to select channel, only a empty box for prime. 

I’ve already uninstalled and installed but do not solved. 

how can I fix this issue on roku express?

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2 Replies
Native_Soul
Level 7

Re: No LOGO IMAGE on Amazon Prime Channel

ive been having the same problem the prime app works great  but no movie image. I was hoping someone responded to you with a solution so i could solve mine. Guess we'll be waiting

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Lusanches
Level 7

Re: No LOGO IMAGE on Amazon Prime Channel

In fact no one responded to me, but the problem it was solved after an update the system. 
Try update and check out. 

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