Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

No Dolby Atmos support for Netflix on Roku Ultra

Why can I not get Dolby Atmos to work on Netflix on this Roku Ultra? Dolby Atmos works fine from VUDU and other Apps on my Roku Ultra, and I get Atmos from my Netflix account on other devices. So are Roku and Netflix just not playing nice with each other? Is someone unwilling to compromise with some compatibility issue? What is the deal? Netflix lists this Roku device as compatible with their Ultra HD offerings...but no Atmos coming through. Just Dolby Digital Plus when viewing on this Roku Ultra. Hope this gets straightened out. Netflix is a big provider and I now expect Atmos on most new action releases from any studio. If I can't get that via Roku...I'm going to have to switch device brands. Thanks for your help!

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Level 7

Re: No Dolby Atmos support for Netflix on Roku Ultra

Netflix doesn't currently support Atmos on Roku devices YourTexasBenefits Login.

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