Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

No Common Channels Available

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I recently had my tv in Germany for two years and certain American channels were not available on my TCL Roku TV. Being back in the states, I’m trying to download common channels like Amazon, Sling, HBOnow.. but none of these channels exist on my tv for download. If I search, they do not come up. I’ve factory reset my TV. 

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Level 16

Re: No Common Channels Available

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If you created your Roku account in a foreign country, you won't be able to add U.S. channels.  You'll have to create a new account here with a different email address, factory reset your TV, and then link it to the new account.

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Level 16

Re: No Common Channels Available

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If you created your Roku account in a foreign country, you won't be able to add U.S. channels.  You'll have to create a new account here with a different email address, factory reset your TV, and then link it to the new account.

View solution in original post

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