Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

No Amazon Prime Video on my Roku Ultra 4660x

Hi I doesn't have function to search channels on my Roku.

And I can't find Amazon Prime Video app - service is available in my country. Iam using it on my other streaming devices such as Google Chromecast tv, or smart TV

Please help.


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Level 16

Re: No Amazon Prime Video on my Roku Ultra 4660x

Amazon has to mark the app in the Roku store for your country as well.  Sometimes it seems that content providers aren't aware of that.

By the way, there is a link in the bottom right corner of most pages to select a country.  My impression is that things work better if you are in one of the countries listed there.  I assume they plan to grow that list over time.

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