Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

No ATMOS streaming from Tidal

I signed up for Tidal today after finding that they were streaming music in ATMOS and was happy to see it available on my ROKU. I can get ATMOS through DD2 from Disney+ so I know my set up is capable of it. All I can get Tidal to output is pcm stereo no matter what I try. Has anyone overcome this?

2 Replies
Level 7

Re: No ATMOS streaming from Tidal

Only compatible with Apple TV 4K, Amazon Fire TV (Stick 4K, Cube, 3rd-gen Stick), or the 2019 models of Nvidia’s Shield TV. It doesn't even work to bitstream from a PC using the Tidal Application. No support for Roku of any kind so far. 

0 Kudos
Level 7

Re: No ATMOS streaming from Tidal

I am having the same issue. I have a Roku ultimate with a Vizio Atmos enabled soundbar. I have the Atmos title subscription so I know I am receiving Dolby Atmos. But when I use the app on Roku for title I am only getting PCM stereo. The Roku is connected directly via HDMI to the sound bar.

0 Kudos