Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


Hi. I've just discovered Roku and am thinking of buying one now that Virgin Media have pulled the UKTV channels. I just wanted to check that I can receive UK Gold on Roku.  have checked around but can't get a definitive answer, and also is there totally no subscription with Roku? Your help would be muchly appreciated. Smiley Happy
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Level 10

Re: Newbie

Roku is simply a device that allows you to run apps (Roku calls them "channels") that can connect to various streaming services. There is no subscription to have a Roku device. However, there may be a subscription for some apps. Netflix, for instance, charges $7.99 and up in the U.S. for service. Amazon Prime Video is a subscription service also. There are others -- YouTube, Pluto TV, Tubi TV, and more -- that don't.

Of course, some broadcast and cable channels have apps for Roku. These may be free, but require authentication against your current cable/satellite service. In the US, for instance, ABC, NBC, ESPN, Fox, History, Food, TBS, A&E, and many others, require you to authenticate to watch content.

You might be best served by going to and looking for the particular channel you want. It might want you to create a Roku account, which is subscription free of course, but will help with determining your location and knowing what apps you are able to receive -- not all apps are available everywhere.
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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