Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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robinpett
Level 7

New location, still recording on channels from old location, can’t view until game is over.

When I am in “Live” it appears they are the channels from my new location. But recordings keep happening from the old channels in the old location, then I’m not allowed to watch until program is over. Help! Can’t watch basket until 2:00 am!!

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makaiguy
Community Streaming Expert

Re: New location, still recording on channels from old location, can’t view until game is over.

Roku devices have no recording capabilities.  Some of the channels that can run on Roku do though, using their own servers.  What channel(s) are you using for these recordings?  That's who you should be contacting with your questions.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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