Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Roku just provides the platform on which to run the various channel apps. The channel apps are provided by each individual channel.
Have you contacted HD Homerun about this?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Yep, posted in both places. Everyone that would have this problem would have both devices so it would be great if the answer came that both communities (Roku and Silicondust) would have the answer posted.
Nice to help out everybody. You never know, there could be a Roku bug that the app and the TV server just uncovered.
What version of the Roku firmware do you have? Settings->System->About Software version. I have a Homerun Connect Quatro, version 54.0 of the channel, and v9.2.0 build 4804-04 of the firmware on my Roku 3 and everything seems to work. I don't know what the difference between the Scribe and the Connect is.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
We've had our HDHomeRun Scribe Quatro since the very first (pre-ordered) and it's been OVER A YEAR since their clumsy, bug-ridden, FEATURE-INCOMPLETE Roku "app" was offered up to us unfortunate early customers. The app still barely works, but we have multiple Rokus so we're "stuck" with it. Here we are, still waiting for the basic ability to schedule recordings, view TV schedules and other things via the Roku interface (they still insist that we have all that functionality at our fingertips if we would just use a computer, iOS or Android device) ... I don't understand their animus towards Roku, it's the most popular streaming interface and growing, you would think HDHR would want to get with the program ASAP.
Meanwhile HDHR is now hawking $199+ versions of their boxes with ATSC 3.0 on Kickstarter, so we know where their energies have been going. Want to place odds on whether or not they will offer a trade-in program for us long-suffering early-adopter customers ... They might design and produce nice hardware, but their software and their customer support are borderline criminal IMHO.