Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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blade_005
Level 14

Re: New Roku box. WTF Netflix auto preview?

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@CaptainMoody wrote:

Same here. Disabled the settings on Netflix Web and trailers/previews still auto play


I had to do a RESTART of Roku TV before autoplay previews stopped. SETTINGS -- SYSTEM -- POWER - SYSTEM RESTART. Do not have an external Roku device to know if it has RESTART option in Roku OS menu or just do a power cycle of unit. That should do the trick and free us all from the autoplay previews onslaught!!

TCL Roku-TV 55P605 (4K/HDR/DV) | VIZIO SB36512‑F6 ATMOS Soundbar | Fire TV Stick 4K
TCL Roku-TV 43S425 (4K HDR) | Fire TV Stick 4K
TCL Roku-TV 32S301 (720p) | Fire TV Stick 4K
YABER Y31 1080p LED Projector | ONN 5.1.2 Dolby ATMOS Soundbar | Fire TV Stick 4K
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Stibo
Level 7

Re: New Roku box. WTF Netflix auto preview?

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I have done all suggested fixes except a factory reset of Roku. Netflix still dose the awful auto preview.

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norviller
Level 7

Re: New Roku box. WTF Netflix auto preview?

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I also had to sign out of my Netflix account and sign back in again (through the app), to load the profile info updated through the web.  No more blaring previews while hunting for something to watch.  Nice.

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