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Level 7

New Netflix Interface Is Terrible How To Go Back?

HI, it has been a while since I have used Netflix on my Roku Ultra.  I see a new interface and it is horrible and not at all user friendly.

I called Netflix to complain but they take no responsibility and say Roku made the interface/channel guide and it is their problem.

How can we go back to the older interface for Netflix?

1 REPLY 1\
Community Streaming Expert

Re: New Netflix Interface Is Terrible How To Go Back?

Netflix is lying to you. They, and only they, are in control of what the user interface looks like. People have complained a long time about the auto-play of intro videos, but Netflix believes they know better what their customers need. It's one of several reasons I dropped Netflix early this year. They don't listen.

But the bottom line is, there's no way to change the user interface that Netflix offers. You're stuck with what they provide. 


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