Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kayjay97
Level 7

New 32 In TCL Roku Channels

Hi all, I just bought a 32 inch TCL and can't seem to get the channels I am subscribe to thru Roku. My Roku password and email are correct but no go. How would you do this?

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5 REPLIES 5\
Strega
Level 16

Re: New 32 In TCL Roku Channels

That's strange - but also kind of vague.  Do you mean: Some channels won't download to the TV? They do, but display error messages? Something else?

I recently switched from one Roku to another, and all the channels I had downloaded automatically.  (Since they were connected to the same Roku account.)  The one that I pay through Roku was all set up to go.  The ones that I don't pay through Roku needed to be re-logged-in or re-linked.  In the case of where I need to re-login in, I had to login with the credentials for that service/account, not the Roku account credentials.  Just throwing out some ideas since I don't know where it's hanging up for you.

 

 

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kayjay97
Level 7

Re: New 32 In TCL Roku Channels

Thank you for replying :-)  Well, for some odd reason, this isn't allowing me to download my Roku subscriptions thru the Roku site. It is a google based TCL and keeps saying Roku is not available

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Strega
Level 16

Re: New 32 In TCL Roku Channels

This isn't a Roku TV???  Whoops!  Then you're going to want a Roku to connect to it if you plan to continue with Roku stuff.

 

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kayjay97
Level 7

Re: New 32 In TCL Roku Channels

LOL, well, my LAST TCL was a Roku TV.  So, I figured this one was. Oh well, Thank you so much for your help :-)

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HDMIGuy
Level 13

Re: New 32 In TCL Roku Channels

You can add a Roku device to the new TV or just use it as a Google TV.  You will have to add your apps to the new TV but most apps that work on a Roku device are available for the Google TV.  Most paid apps like Netflix can be added to both the Roku and Google TV.   You may have some apps that work on Roku that are not available on the Google TV but you can cast from your smart phone for most of those apps.  I have one app Big Ten Plus that has a Roku app that does not have an app for a Google TV.  Google TV also has a few apps that are not available for Roku devices.  

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