Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


Hi ! I got a Roku 2 because my cat broken my Roku 3 I go on Netflix and suprise I can't change the Netflix profile it just go on the principal one 


How can I change my profil ? Or is that possible Roku upgrade they Netflix version ? Because sorry but is really lame right now and te search method are horrifying

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1 REPLY 1\
Community Streaming Expert

Re: Netflix

Your old Roku 2 (model # unknown) doesnt support NetFlix profiles - you'll need a newer model for that.


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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