Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I can watch Netflix on other devices but it will not load on Roku and it has been over a week! Keeps saying Netflix has connectivity issues but I can watch on my phone and other TV that has a direct link.
In addition to what @makaiguy mentioned, can you please provide the following information: -Roku device model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
With more information we will be able to assist you further.