Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Netflix will NOT install!

Deleted all other streaming channels, reset to factory settings the Roku tv. 

Logged in on a good internet connection, signed in to Roku........

"Netflix Still will not install", Netflix is on other devices in my house.

But not the TCL series 5 QLED 4K UHD 75" Roku Tv. Model # 75s535.

What's the solution?



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Level 21

Re: Netflix will NOT install!

Your Roku TV should install all channel apps present in your Roku account.  Is your TV linked to the same account (indicated by email address) as your other sets?  Check via Settings > System > About on all Rokus.

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