Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Different models may have different performances depending on the model. That being said, the speed test may (in some circumstances) not be entirely correct. It all depends on the number of hops and pings when connecting to various CDNs (much like with a computer).
One thing to try is to reboot the router/modem and then performing the speedtest, or changing the DNS servers on the modem (if you have that ability ... if you do, be CERTAIN to write down the original DNS server IP addresses in case something goes wrong ... I can't stress this enough! WRITE IT DOWN! First time I did that, I failed that step, everything went belly-up, and I had to call TWC to get back to my original DNS servers, which took over an hour on hold Lesson learned, the hard way).
C. Shawn Smith Community Liaison
------------ The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan