Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Like some of you, when you launch netflix it doesn't load it goes all into black screen. After research for hours I finally got it to work. It is not by restarted Roku or uninstalling Netflix. Scratch all those out, don't even do a factory reset, still doesn't work. The solution? It has to do with your display settings. Some of you have it as auto detect which is good. I can view all the apps fine but still Netflix was always the problem, sometimes it works and sometimes it doesn't . Till I finally took off the auto detect and set it by the specs of my tv, and it worked after that. I guess Netflix likes that better, either way ironically it work that way for me. So mess with your display type settings. Hope this helps.
Well, that adjustment improved my 25 second Netflix timeout to a 120 second timeout before it said it couldn't play the title. It didn't knock me off the internet THIS TIME.
And yes, I have wasted a couple hours of my life online with Netflix "support" and with resetting and rebooting and reinstalling **bleep** on my Roku.
Netflix said to contact my ISP, but if my ISP was throttling, why would I be able to watch Netflix for hours on end on my 10" laptop screen? I didn't get a **bleep** billboard sized TV in my living room so I can squint at my phone.
That SEEMS like a pretty big clue to the larger issue.
There's obviously some conflict between Netflix app and Roku platform that just ain't getting resolved.
I am so over this situation and so over paying $12/month since November 2019 for a service that only works on laptop or my phone screen. And Starz doesn't work at all on Roku, either.
Same issue on Starz - 25 second timeout AFTER they waste a minute of my life with one of their promos, which plays perfectly, as do the stupid Netflix trailers when you hover a second too long.
With the HBO Max conflict, it's starting to look like divorce for Roku and I after eight generally happy years together.