Channel Issues & Questions

[Dolapo]

Please what can be the problem, Netflix no longer load on my roku express , shows error code ui-113

[MaryFranco]

Hi @Dolapo,

Thanks for getting in contact regarding your playback issue with the Netflix channel.

For this specific channel error message, you may refer to this link: https://help.netflix.com/en/node/14423

Thanks,

Mary

[DBDukes]

All of these steps, in this order.

1. Try logging out of Netflix, if it will launch.
2. Remove the Netflix app from your Roku.
3. Reboot the Roku device (all Roku devices you have).
4. Reinstall the Netflix app.
5. Log in to the app.

Let us know if this doesn't work.