Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Netflix hangs @ 25%

ok, so im sick of my wife crying up to me to fix this.   

Googling shows this was a thing back in 2016..........

Trying to load a netflix show sticks at 25% and spins.  Restarting the roku seems to fix it.  Is it generally accepted one should just be restarting their roku eveyr time this happens? 
0 Kudos
2 Replies
Level 8

Re: Netflix hangs @ 25%

I have seen this happen multiple times on multiple devices besides a Roku device.  It's not the devices; it's that the Netflix CDNs are really busy at that moment.  Sometimes just exiting the Netflix application on the device and re-entering it will get you past the 25% hung point without a device restart.
0 Kudos

Re: Netflix hangs @ 25%

This happened to me last night, too. No matter what I tried, it was no go at 25%. I switched to Amazon Prime and YouTube instead, but later when I again tried Netflix, it was OK..  
0 Kudos