Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When watching netflix I seem to be getting framerate drops (split second pauses) every now and then. Disney plus, amazon and apply tv does not have this issue. They are working perfectly fine. I have disabled frame rate matching on my roku stick.
Whats strange is that this only seems to affect content that is filmed in 24/25p, 30frames content is perfectly fine.
However these frame rates drops on Netflix are not like the 3:2 pull down you get when watching low frame rate content through 60hz display.
Has anyone been experience this?
I have tried resetting my roku stick, and re installing the Netflix channel. Nothing seems to be able to fix it. Hopefully the new Roku firmware 9.3 update will fix it. When it releases.
Same issue with roku ultra 2020. I’m sure it’s because 24 frame playback isn’t supported in the app. I’m so disappointed i spent all this money on a device that has worse performance than my 3 year old smart tv