Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Netflix captions are tiny

The captions in the Netlix app are too small too read. I go into Roku settings to change the text size, and it makes the adjustment in other services like Hulu and Amazon Prime, but Netflix captions remain small. I also set subtitle preferences directly in my Netflix account on the web, but with no effect. Any suggestions?

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Roku Employee
Roku Employee

Re: Netflix captions are tiny

Hi,

Thanks for letting us know about the issue that you are experiencing.

For more information about that channel's features and functionality, you'll want to contact Netflix support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Netflix support here: https://help.netflix.com/en/

Thanks,
Danny

Danny R.
Roku Forum Moderator
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