Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Netflix and Vudu won’t launch

I just recently got my tv and since the day I turned it on I haven’t been able to use Netflix or Vudu, does anyone know how to fix this issue? I don’t want to return the tv if I don’t have to

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Level 16

Re: Netflix and Vudu won’t launch

1) Is your tv successfully connected to the internet? This is needed to stream anything.
2) Do you have a paid established account with Netflix? Vudu doesn't require a subscription but what you can stream for free (with ads) is limited.
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