Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Netflix, acorn, britbox channels

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I already have accounts with Netflix, acorn, and britbox can I add these channels and then log into my existing accounts

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Level 18

Re: Netflix, acorn, britbox channels

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Yes, that's exactly how it works.  In each of their channel apps they will have a way for you to link/sign in/authorize/whatever-they-call-it to that subscription.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Level 18

Re: Netflix, acorn, britbox channels

Jump to solution

Yes, that's exactly how it works.  In each of their channel apps they will have a way for you to link/sign in/authorize/whatever-they-call-it to that subscription.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Level 7

Re: Netflix, acorn, britbox channels

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What if the channel tells you that This program is not included in your Tv subscription. Please contact your Tv provider for more information and My tv provider says I have the channel.

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Level 18

Re: Netflix, acorn, britbox channels

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@pcg517 wrote:

What if the channel tells you that This program is not included in your Tv subscription. Please contact your Tv provider for more information and My tv provider says I have the channel.


This is a different question from the original poster's, which dealt with stand alone subscriptions to premium services.  Yours deals with so-called tv anywhere services that you can only receive if you subscribe to a tv provider that carries the channel.  (At least I think it is, it's hard to tell.) This really should be in a separate thread.

But since you're here ...

Specifics please?  What channel?  Roku tv or separate Roku device?  Have you installed the channel's own app and have you used its sign-in/authenticate procedures to verify your provider account?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Netflix, acorn, britbox channels

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Thanks, that's just what I wanted to know.

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