Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Netflix YouTube amazon prime

These apps won’t open. They just return me to the home screen. 

2 Replies
Level 10

Re: Netflix YouTube amazon prime

I only have that kind of issue with Netflix on my Streaming Stick +. It won't open at all. Just a black screen. I have to press the Home button to get back. Sucks!

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Level 21

Re: Netflix YouTube amazon prime


@cy_wright wrote:

These apps won’t open. They just return me to the home screen. 


The usual first step is to reboot the Roku, assuming you haven't already done so. Next, remove the channel/app, reboot the Roku (and don't forget this step), then reinstall. I don't use Netflix, but I use the other two often, so there's nothing specifically wrong with them.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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