Channel Issues & Questions

[cityten]

I use quite a few apps on my Roku Ultra including Netflix, Crave, and Prime.

The Netflix volume is about half the average volume of my other apps. 

I find that I am frequently viewing Netflix content at full volume. 

I'm wondering if this is something that Roku has any control over, and if so do they intend to address it?    

[makaiguy]

Netflix for me plays at a similar volume as everything else so it doesn't appear to be a systematic problem affecting everyone.

When problems are confined to a particular channel, it may be that the channel did not install correctly, has received a faulty update, or has subsequently gotten corrupted. A reinstall of the channel to get its latest version may fix the problem, so give it a try. Remove/reinstall procedure:

1. Highlight channel on home screen.
2. Press * key and choose Remove channel option.
3. IMPORTANT- DON'T SKIP:
   Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
4. Reinstall the channel. Note it will be added to the END of the channel grid.
5. If channel requires a login, you may need to log in anew.

Let us know how you make out.

[dathead2]

Just as of last week I started having to turn up Netflix too. Not sure why.  But a big deal for me.  Just adding a data point.