Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
So, recently we've moved off of another family member's account and made our own, the Roku app sits on the "choose a profile" screen upon start of the app, and doesn't allow us to pick one to log out so we can log back in with the new profile. How can we do a reboot of this? Even a factory reset at this point would work, but would prefer not to go this route
EDIT: Also should say I have tried to get through to Roku's actual support team, but it just says the express and TV that we have both don't apply for actual person support.
So, had a friend come over who works with setup on Roku and Android Boxes, Apparently we had to unplug the Roku for 10+ seconds, and restart the app, it then let us pic a profile to go in and sign out of the account.
If anyone else comes across this issue, that's what we did, and it worked.