Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shams
Level 7

Netflix/HBO MAX Lag/buffering constantly

Any suggestions on how to fix the issues with Netflix and HBO Max(not as bad as Netflix)? Netflix always buffers, making it hard to watch anything. I’ve already uninstalled the channel and reinstalled it, twice.  

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RokuDanny-R
Roku Employee
Roku Employee

Re: Netflix/HBO MAX Lag/buffering constantly

@Shams

Thanks for the inquiry.

Please be aware that buggering issues are typically caused from internet connectivity. Have you tried rebooting your wireless network to see if that helps what you are seeing?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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