Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Netflix Check Connection Message

Installed new HD 4K Roku on  Samsung TV , when I hit the Netflix channel it says “Check that the device is connected properly, then try turning on the device by selecting the button below: STB ? All other channels work fine Amazon, etc? 

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