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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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wistletone
Level 7
‎04-04-2020 06:57 PM

Netflix Channel issue

I am having this exact issue. I also have a 2019 Roku Express.  The other channels are working (if slower than i like to load) but not netflix.

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RokuDanny-R
Roku Employee
Roku Employee
‎04-14-2020 01:42 PM

Re: Netflix Channel issue

@wistletone 

Thanks for the the post.

Can you please explain the issue that you are experiencing?

Have you tried removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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