Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I don't think I've ever seen anything like you describe. Can you provide more information? What does it look like -- partial screen overlay or full screen image? Does it include any links or icons to click to create a response? If this is something that occurs repeatedly, can you provide a screen shot? When do you see it, when you are watching any particular channel?
Roku Community Streaming Expert
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Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
It seems to be a bug I had yesterday. I haven’t seen it today. When I was watching Prime and it was idle for maybe a minute?, it would pull a Netflix ad over the screen. It was terrible to get rid of - each time I ended up hitting the home button and going back into Prime from there. Haven’t seen it today.
I get audio of netflix channel ad even though I don't subscribe to netflix. Occurs when I'm playing prime video or starz or any other channel. I just have to pause whatever I'm viewing and wait for the ad to finish.