Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Turnpikecruiser
Level 7

Naked City is unplayable on all three Roku Devices

I was able to play most of episode 1 of "Naked City" on February 25th, now I can not resume or play any episode of the "Naked City" series. I have restarted the Roku device, did not fix the issue, all other channels appear to be working. When I hit play it crashes out to the home screen. Anyone else have this issue?

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RokuMary-F
Roku Employee
Roku Employee

Re: Naked City is unplayable on all three Roku Devices

Hi @Turnpikecruiser,

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel are you trying to load this content from? What troubleshooting steps have you taken so far to try to resolve the issue?

With more information, we will be able to assist you further.

Thanks,

Mary

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