Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NOW TV Republic of Ireland

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Hi

Does anyone know how to add the NOW TV channel, it appears when I search the store and then when I log in to my account in the Republic of Ireland it is not there?

Thanks

Amac

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Roku Employee
Roku Employee

Re: NOW TV Republic of Ireland

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@StuartMcMahon 

Thanks for the inquiry.

For more information about that channel's authentication, features and functionality, you'll want to contact NOW TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach out to NOW TV support here: https://help.nowtv.com/ie/article/how-to-contact-now-tv

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: NOW TV Republic of Ireland

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@amac1 

Thanks for the inquiry.

The most likely reason you cannot see NOW TV in the Roku Channel Store is that the channel may not be available in your location, or your specific model of Roku device may not be supported. 

If you have additional questions regarding device availability, please reach out to NOW TV support here: https://help.nowtv.com/ie/article/how-to-contact-now-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: NOW TV Republic of Ireland

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NowTv is availale in Ireland as of January 2020.

 

However, it provides an error when you try to login - "Your account is not setup properly. Please visit nowtv.com/account to complete the account setup process and then try again".

I went to nowtvbut nothing jumps out telling how to complete acount setup.

 

So I have the nowTV app installed on mh Roku Premiere in Ireland but I cannot log into NowTV.

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Roku Employee
Roku Employee

Re: NOW TV Republic of Ireland

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@StuartMcMahon 

Thanks for the inquiry.

For more information about that channel's authentication, features and functionality, you'll want to contact NOW TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach out to NOW TV support here: https://help.nowtv.com/ie/article/how-to-contact-now-tv

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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