Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Robert77
Level 7

NHL tv Hide scores feature not working

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When watching hockey on the NHL tv app when a game is in progress the hide scores feature on the white score box gives away the score of the game . It’s frustrating to have the score of the game given away if you happen to start watching later . I work shift work so can’t watch most games live but the white scorebox continues to give away the score even with the hide score feature enabled . 

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RokuKariza-D
Roku Employee
Roku Employee

Re: NHL tv Hide scores feature not working

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Hey @Robert77

Thanks for posting here in the Community!

Channels on Roku are developed and maintained by the channel provider themselves. We would recommend contacting the channel's customer support team to report the issue and get help. There might be an issue within their app that needs to be addressed with an update from them. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Roku Employee
Roku Employee

Re: NHL tv Hide scores feature not working

Jump to solution

Hey @Robert77

Thanks for posting here in the Community!

Channels on Roku are developed and maintained by the channel provider themselves. We would recommend contacting the channel's customer support team to report the issue and get help. There might be an issue within their app that needs to be addressed with an update from them. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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