Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: NHL.TV doesn't save login options/credentials

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Has anyone found a solution? NHL keeps telling us "no feeds available" on both TVs with Roku.

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Roku Employee
Roku Employee

Re: NHL.TV doesn't save login options/credentials

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Hi,

Thanks for letting us know about the issue that you are experiencing.

If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: NHL.TV doesn't save login options/credentials

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Yes, I did what Danny R suggested for the other problem (not remembering log in). I deleted the channel. Then reset system (on settings), then added the NHL channel again. And it worked. When selecting a feed to watch, I had to log in, but that is to be expected once.

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