Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NFL App activation code times out

NFL Network app

Can authenticate authorization code because it times out in less than 2 seconds. And then asks if you want to retry and get new code then same thing happens again.

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6 Replies
Level 7

Re: NFL App activation code times out

Mine is doing the same thing.  Anybody have a resolve for this?

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Level 7

Re: NFL App activation code times out

Hate to sound like a brain dead AOLer, but me too.

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Roku Employee
Roku Employee

Re: NFL App activation code times out

@DATHEDJ @fred8615 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: NFL App activation code times out

If I do that, will I have to re-login to my other apps afterwards? Cause I'm physically disabled, and having to do that would be a real PITA.

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Level 7

Re: NFL App activation code times out

Doesn’t work on my Roku TV or my other TV with the Roku stick

Code times out after 2-3 seconds,tried deleting and restarting on both TVs

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Roku Employee
Roku Employee

Re: NFL App activation code times out

@Dma1 

Thanks for the post.

When removing the channel, please make sure to restart your device before adding the channel back again.

If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

Thanks,
Danny

Danny R.
Roku Forum Moderator
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