Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BThornsberry
Level 7

NBC

Ok..I watch This Is Us on NBC...a fouth of a way thur season three it will not play..says error and to contact us send us a note...who is "us" Roku or NBC.
PLEASE ADDRESS THE ISSUE N GET MY SHOW BACK ON S3 E10
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2 Replies
jeffrok
Level 11

Re: NBC

"Us" is NBC, if you're using the NBC app. I believe This is Us is also on Hulu, so you may want to try it on there too, if you have problems with e NBC app and aren't getting anywhere with them.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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Roku Employee
Roku Employee

Re: NBC

Hi,

As @jeffrok mentioned, for more information about the channel's features and functionality, you'll want to contact NBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach NBC support here: https://www.nbc.com/contact-us

Thanks,
Danny
Danny R.
Roku Forum Moderator
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