Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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kayp
Level 7

NBC requiring reactivation every day

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Does anyone know how I can get NBC to stop making me input a new activation code nearly every day?

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: NBC requiring reactivation every day

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@joe_joe 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

If you are still unable to resolve the issue, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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joe_joe
Level 7

Re: NBC requiring reactivation every day

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I’m having same issue with nbc and abc but won’t give me new code

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RokuDanny-R
Roku Employee
Roku Employee

Re: NBC requiring reactivation every day

Jump to solution

@joe_joe 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?

If you are still unable to resolve the issue, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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