Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NBC app will not load

Roku Ultra

NBC app will not load. Just does the three dots in perpetuity. Deleted and reinstalled twice, checked for system updates, and restarted roku multiple times and the same issue. Anyone know how to fix this?

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Roku Employee
Roku Employee

Re: NBC app will not load

@KickPuncher 

Thanks for the note.

Please make sure that after removing the channel that you restarting your device before adding the channel back again.

Does this resolve your issue?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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