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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NotarySojac
Level 7

NBC Sports channel makes Roku 3 reboot

We just added the NBC Sports channel so we could watch some Olympic coverage. We found that every time we switched between replay shows the entire Roku 3 would reboot.

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atc98092
Community Streaming Expert

Re: NBC Sports channel makes Roku 3 reboot

If it only happens on that one channel, then the channel is the cause. Note that the Roku 3 (4200) was released in Mar 2013, while the 4230 Apr 2015. In both cases that's an old player, and it might simply be unable to handle the latest versions of the channel well. The channel developers often claim their channel works on all Roku players, but that simply isn't the case with many of them. I searched NBC's web site for any list of supported players, but could not find any. They simply say they support Roku devices. 

You might try contacting NBC and complain, but I doubt anything would change. My guess is they would tell you to buy a new player. 

Dan

Roku Community Streaming Expert

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