Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

NBC Channel Intermittant

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Hi folks, for approx 2 days, NBC channel is intermittently hanging, black screen, restarting, for just seconds at a time?  This occurring on my Samsung tv with Roku ultra as well as   I tried Hulu channel on my iPad and get same issue.  Help!  Wife wants to go back to Frontier!

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Level 8

Re: NBC Channel Intermittant

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Still stable, this was not a Roku issue as I saw same issue on iPad Hulu nbc channel.  Closing

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5 Replies
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Level 8

Re: NBC Channel Intermittant

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All other channels work fine

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Level 8

Re: NBC Channel Intermittant

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Speed test from iPad running 46 up, 60 down...  All local pc’s shut down, router and Roku ultra power resets done, ultra firmware up to date...  

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Level 8

Re: NBC Channel Intermittant

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Seems like it has now stabilized...  both NBC Roku channel (today news) and Roku/Hulu Today show are “chop” free right now.  will monitor for a day .....  

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Level 8

Re: NBC Channel Intermittant

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Tried to find NBC.com streaming help support and found nothing...?  I found a Facebook site, but that was about it...   Any tips for “next time”?

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Level 8

Re: NBC Channel Intermittant

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Still stable, this was not a Roku issue as I saw same issue on iPad Hulu nbc channel.  Closing

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