Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NBA channel not working

I have two Roku devices (Roku Express (3900 series)   and Roku Premiere (3920 series) This morning, both of them differently wouldn't play the NBA channel. When I click to launch, it shows the logo screen, then starts loading up the main screen before it suddenly creates out and goes back to the Roku home screen. I've tried removing the app, resetting the device (the 3920x) then readding the channel back but still no luck

 

Anyone else having the same issue or a fix I can try?

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2 Replies
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Level 7

Re: NBA channel not working

Yes, but different. NBA channel loads, but when I go to nba tv it asks for a subscription to nba tv, which I get thru my cable sub. Doesn’t matter it won’t play.  What’s up Roku?

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Level 7

Re: NBA channel not working

Update, appears to now be working on the 3920x. Yet to test the 3900x

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