Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tjgrafiks31
Level 7

NBA app constantly crashes. like very two-3 mins

 
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Roku Employee
Roku Employee

Re: NBA app constantly crashes. like very two-3 mins

[post moved to appropriate board]

Hi,

Try removing the NBA channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add theNBA channel back once more. Does this clear up the issue you are seeing?

For more help with your issue, please see our Tips for Creating a Help or Support Topic in the Community. Including important details in your issue report helps us better understand the specific issue you are reporting.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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