Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

NBA Channel not working?

Tonight when I signed into the Roku Device and tried to play a game it said I do not have a NBA League Pass subscription. When I check the Subscriptions under the Roku device it says I am currently subscribed to the NBA league pass at 28.99 a month. Is there a problem with the system tonight?

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Roku Employee
Roku Employee

Re: NBA Channel not working?

@Kristyg 

Thanks for the inquiry.

For more information about that channel's features, functionality, and authentication, you'll want to contact the NBA Channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach NBA Channel support here: https://contact.nba.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator
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